Sweep or vacuum grit, then mop with warm water and a pH neutral cleaner. Avoid bleach or acidic products, especially on natural stone. Wipe spills quickly to prevent stains on grout.

It depends on the finish. Matte and textured tiles have better grip for bathrooms and outdoors. Polished tiles are smoother and can be slippery when wet. We can recommend slip-rated options for your space.

Light foot traffic is usually okay after 24 hours. Heavy furniture and full use should wait 48–72 hours. For showers, wait until waterproofing and grout have fully cured (we’ll give you the exact timeline).

We’ll do our best by checking size, color, batch, and brand. Exact matches aren’t always possible, especially for discontinued lines, but we can suggest close alternatives or design transitions.

Yes. If spare tiles are available, we can replace the damaged piece and repair the grout. Causes like movement or substrate issues will be assessed to prevent it happening again. We’ll advise on warranty coverage, too.